Welcome to Teddies Castle®! These Terms and Conditions outline the rules and regulations for the use of our website, https://www.teddiescastle.com, and the services provided by Teddies Castle®. By accessing or using our website, you agree to comply with and be bound by these terms.
1. Introduction
By accessing this website, you acknowledge and accept these Terms and Conditions in full. If you do not agree with any part of these terms, please do not use our website or services.
2. Intellectual Property Rights
All content, including but not limited to text, images, logos, graphics, and software, on this website is the exclusive property of Teddies Castle® and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content from this website without our prior written consent is strictly prohibited. The Teddies Castle® name and logo are registered trademarks and may not be used in connection with any product or service that is not provided by Teddies Castle®.
3. Product Information and Availability
We strive to ensure that all product descriptions, images, and details on our website are accurate and up to date. However, Teddies Castle® does not guarantee that the colors, textures, or details of the products displayed on your screen will be exactly as they appear in person. All products are subject to availability, and we reserve the right to limit the quantity of any product or to discontinue any product at any time without notice.
4. Orders and Payments
When placing an order with Teddies Castle®, you agree to provide accurate, complete, and up-to-date information, including your payment details and shipping address. All prices listed on our website are in USD and are subject to change without notice. Teddies Castle® reserves the right to cancel any order if we suspect fraudulent activity or if the information provided is inaccurate. Payments must be made in full at the time of purchase through the payment methods provided on our website.
5. Shipping and Delivery
Teddies Castle® aims to process and ship orders promptly. However, delivery times may vary depending on your location and external factors beyond our control, such as customs delays, carrier issues, or force majeure events. Teddies Castle® is not responsible for any delays or additional fees incurred due to customs processes in your country. Once your order has been shipped, you will receive a tracking number to monitor your delivery.
6. Returns, Refunds, and Exchanges
Customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return the product within 30 days of receiving it for a refund or exchange. The product must be in its original condition, unused, and in its original packaging. Please contact our customer service team at info@teddiescastle.com to initiate a return. Return shipping costs are the responsibility of the customer, and Teddies Castle® is not responsible for items lost or damaged during return shipping. Refunds will be processed within 2 business days after we receive the returned product.
7. Privacy and Data Protection
At Teddies Castle®, we take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your data in accordance with our Privacy Policy.
8. Limitation of Liability
Teddies Castle® and its affiliates will not be held liable for any damages, losses, or injuries arising from the use or inability to use our website or products. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages. Teddies Castle® does not guarantee that the website will be error-free, uninterrupted, or free of viruses or other harmful components.
9. Indemnification
You agree to indemnify and hold harmless Teddies Castle®, its affiliates, employees, and agents from any claims, liabilities, damages, losses, or expenses, including legal fees, arising out of your use of our website, violation of these Terms and Conditions, or infringement of any intellectual property or other rights of Teddies Castle® or any third party.
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of Your Country, without regard to its conflict of law principles. Any disputes arising out of or related to these terms will be resolved in the courts of Your Country, and you consent to the exclusive jurisdiction of these courts.
11. Modifications to Terms
Teddies Castle® reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website. Your continued use of the website following the posting of any changes constitutes your acceptance of the new terms.
12. Termination
Teddies Castle® reserves the right to terminate your access to the website at any time, without notice, for any reason, including but not limited to a breach of these Terms and Conditions.
13. Contact Information
If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at info@teddiescastle.com. We are here to help and ensure your experience with Teddies Castle® is a positive one.